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Frequently Asked Questions

What to Know Before You Move In

Have questions about life at Helm? We’ve gathered answers to the topics future residents ask about most—from leasing details and pet policies to amenities, transit, and move-in tips. Whether you’re just beginning your search or ready to apply, this FAQ page makes it easy to find the information you need to feel confident about calling Helm Apartments home.

General Living at Helm

    • What is Helm Apartments in Seattle?
      Helm is a boutique high-rise apartment tower in Seattle’s South Lake Union neighborhood, offering inspiring, unobstructed views of Lake Union, the city skyline, and the Space Needle. Perched at the edge of Google’s campus, Helm combines modern residences with curated amenities for a relaxed, waterside lifestyle.
    • What makes Helm different from other Seattle apartments?
      Helm pairs a boutique, high-rise setting with unobstructed Lake Union and city views, an elevated rooftop amenity level, and a strong sustainability commitment, including Salmon-Safe certification, Energy Star appliances, and electric car charging stations, all just steps from Seattle’s major employers and waterfront.
    • Where is Helm located in Seattle?
      Helm is located at 602 Terry Ave. N., Seattle, WA 98109, in the heart of South Lake Union, directly across from Lake Union.
    • What is the South Lake Union neighborhood like?
      South Lake Union is a vibrant, walkable neighborhood filled with restaurants, cafes, and shops, and home to major employers like Google and Amazon. Residents are steps from Lake Union water activities, with downtown Seattle just a short streetcar ride away.

Apartments and Floor Plans

      • What types of apartments are available at Helm?
        Helm offers 1-bedroom and 2-bedroom apartments, along with 3-bedroom penthouses, ranging from 660 to 2,295 square feet with contemporary style throughout.
      • What features do Helm apartments include?
        Homes feature luxury hardwood-style floors, solar shades, Energy Star washers and dryers, central air conditioning, ample storage with walk-in closets, polished quartz countertops, stainless steel and KitchenAid appliances, gas ranges, and keyless entry. Select homes also include unobstructed Lake Union or Space Needle views.
      • Do apartments have outdoor space?
        Yes, select homes at Helm include private decks.

Amenities and Lifestyle

    • What amenities does Helm offer?
      Helm’s amenities include a large rooftop deck facing Lake Union with an outdoor kitchen and living areas, a sun deck, a club room with dining and billiards, a board room, a fitness center, a dog relief area, and a resident services associate.
    • Does Helm have a fitness center?
      Yes, Helm has an on-site fitness center for residents.
    • Are there shared or coworking spaces?
      Helm offers a board room and a club room with dining and billiards areas that residents can use for work or gathering.
    • Does Helm have outdoor or green spaces?
      Yes. Helm’s rooftop level includes a large deck facing Lake Union, an outdoor kitchen and living room, and a sun deck, complemented by eco-friendly landscaping such as bioretention planters and drought-resistant, green-roof plantings.

Pet Policy

    • Is Helm pet friendly?
      Yes, Helm is a pet-friendly apartment community that welcomes both cats and dogs. We love your furry friends as much as you do.
    • Are there pet fees or restrictions?
      Helm allows up to two pets per home. Pet deposits and monthly pet rent apply. Our leasing team will be happy to connect with you to discuss your unique details!
    • Are there pet amenities nearby?
      Yes, the surrounding neighborhood includes parks and walkable areas, making it convenient for pet owners. Helm also has a pet relief area located conveniently on-site.

Location and Transportation

    • Is Helm a good location for commuting?
      Yes. Helm is within walking distance of major employers including Google and Amazon, and downtown Seattle is just a short streetcar ride away.
    • Can I live at Helm without a car?
      Yes. Helm is located in a highly walkable and transit-friendly area, making it possible to live comfortably without a car. Our community has a Walk Score® of 98/100, a Transit Score® of 87/100, and a Bike Score® of 86/100.
    • What is nearby Helm Apartments?
      Helm sits within blocks of South Lake Union’s dining, shopping, and cultural scene, including Whole Foods Market, West Elm, Shake Shack, Wild Ginger, and Top Pot Doughnuts, as well as attractions like MOHAI and The Center for Wooden Boats. Major employers Google and Amazon are also within walking distance.

Pricing and Availability

    • How much do apartments at Helm cost?
      Pricing varies based on floor plan, availability, and lease terms. One-bedroom and two-bedroom apartments, and three-bedroom penthouses are available at different price points depending on features and layout. Use the “Calculate My Costs” tool on our interactive availability map to estimate pricing for your future home.
    • Are there move-in specials or leasing incentives?
      Helm may offer leasing specials or promotions depending on availability and timing. Contact our leasing team for current offers!

Tours and Leasing

    • How do I schedule a tour at Helm?
      You can schedule a tour directly through the “Schedule a Tour” link on the Helm website or by calling the leasing office at (206) 752-4746. Office hours are Monday–Friday 9am–6pm and Saturday 10am–5pm (closed Sunday).
    • Are virtual tours available?
      Yes, Helm offers 360° virtual tours of multiple amenity spaces and apartment floor plans so you can find the perfect fit from anywhere in the world.
    • How do I apply for an apartment at Helm?
      You can apply online through the “Apply Now” link on helmslu.com, which leads to Helm’s secure application portal. Helm accepts comprehensive reusable tenant screening reports, though approval remains subject to Thrive’s screening criteria.